Hey there! Ever had one of those days where you just need to talk to a real person? We get it. At xfootweardepothusa Group s.r.o., we’re not just another faceless online store—we’re a team of shoe enthusiasts who genuinely care about your experience. Fun fact: Our founder still replies to emails personally (when he’s not knee-deep in sneaker samples).
Remember that time you emailed a company and got a robotic response? Yeah, we hate that too. Whether you’ve got sizing questions, need styling advice, or just want to chat about the latest drops—we’re all ears. Seriously, some of our best product ideas came from customer emails over late-night coffee sessions.
Prefer real-time help? Our live chat isn’t one of those useless bots—it connects you directly with our team members who actually know our products inside out. Available Monday-Friday 8am-7pm CET. (Confession: We sometimes extend hours during big launches because we’re just that excited.)
P.S. If you’re wondering why we’re based in Prague but ship worldwide—well, that’s a story involving three friends, a failed hiking trip, and the realization that great footwear shouldn’t have borders. But we’ll save that for when you email us.